Effective Date: June 22, 2026
Effective Date: June 22, 2026
Launch Your Life Coaching LLC, doing business as Master the Launch ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our coaching services, the Follow Through app, website (masterthelaunch.com), SMS communications via Twilio, and any other services we provide (collectively, the "Services").
This Privacy Policy applies to all users worldwide, including users in the European Economic Area (EEA), the United Kingdom, and Switzerland, and is intended to comply with the General Data Protection Regulation (GDPR), the UK GDPR, and other applicable data protection laws.
Launch Your Life Coaching LLC d/b/a Master the Launch | Email: christina@masterthelaunch.com | Website: masterthelaunch.com
a) Information You Provide Directly
b) Information Collected Automatically
c) Information from SMS Communications (Twilio)
We do not collect, solicit, or store clinical mental health data, medical records, diagnostic information, or protected health information (PHI). We collect only self-reported behavioral data — meaning information participants voluntarily log about their own daily habits and actions, such as whether they completed a task, how long they slept, or whether they moved their body. This data is entered by participants themselves, is not interpreted clinically, and is used solely to support personal accountability within the coaching program.
If you are located in the EEA, UK, or Switzerland, we process your personal data under the following legal bases:
We do not currently use Google Ads or third-party advertising cookies. In the future, we may use Google Ads or similar advertising platforms to promote our Services. If and when we do so, we will update this Privacy Policy to reflect that use prior to implementation. Until such time, no advertising cookies or remarketing pixels are in use. Our website may use functional cookies to improve your experience. You may control cookie settings through your browser.
We use Twilio to send SMS messages including weekly group call reminders, daily Follow Through app prompts, accountability check-ins, and program announcements. Your consent to receive these messages is documented in the SMS Opt-In section of this document. To opt out at any time, reply STOP. To request help, reply HELP. We do not sell or share your phone number with third parties for marketing purposes.
We do not sell your personal data. We may share information with service providers under data processing agreements (including Twilio, payment processors, cloud hosting, and video conferencing providers), professional advisors under confidentiality obligations, and law enforcement when required by law.
Our Services are operated in the United States. EEA, UK, and Swiss users' data may be transferred to and processed in the US. We implement appropriate safeguards including Standard Contractual Clauses where required.
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data; to object to processing; to withdraw consent; and to lodge a complaint with your data protection authority. California residents may have additional rights under the CCPA, including the right to know what personal data we collect, the right to delete it, and the right to opt out of the sale of personal data. We do not sell personal data. Contact us at christina@masterthelaunch.com to exercise any rights. We will respond within 30 days.
We retain your data for as long as necessary to provide our Services or as required by law. You may request deletion at any time, subject to legal obligations.
We implement reasonable technical and organizational security measures. No method of internet transmission is 100% secure and we cannot guarantee absolute security.
Our Services are intended for adults aged 18 and older. We do not knowingly collect data from individuals under 18.
We will notify you of material changes by email or through the app before they take effect. Continued use after the effective date constitutes acceptance.
Launch Your Life Coaching LLC d/b/a Master the Launch | christina@masterthelaunch.com | masterthelaunch.com
Effective Date: June 22, 2026
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "Member," or "you") and Launch Your Life Coaching LLC, doing business as Master the Launch ("Company," "we," "us," or "our"). By enrolling in our program, accessing the Follow Through app, communicating with us via SMS, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
We provide a structured group coaching and accountability program for adults with executive functioning challenges, including:
Our Services are coaching services only and are in no way a form of medical treatment, clinical intervention, psychotherapy, counseling, mental health services, or any other licensed professional health service. The Important Notice at the beginning of this document is incorporated into and made part of these Terms.
You must be at least 18 years of age. All prospective members are subject to an individual screening process prior to enrollment. Enrollment is at the sole discretion of the Company.
Our program operates on a 12-week sprint model with a minimum one-year commitment (four consecutive sprints). Group cohorts are limited in size. Enrollment is confirmed upon receipt of payment and completion of the intake screening process.
Program fees are disclosed at the time of enrollment and stated in US Dollars. Fees are non-refundable except as required by applicable law.
Donation Credit: Participants who make a documented charitable donation to a designated partner organization (such as the Turner Syndrome Foundation) may receive a credit toward their enrollment fee of up to $1,000, equal to the donation amount. Proof of donation is required. This credit is non-transferable.
The Follow Through app allows you to log self-reported behavioral data including sleep duration, physical movement, nutrition, hygiene, screen time, and daily task completion. This data is entered voluntarily and used solely for personal accountability tracking within the program. We do not analyze, interpret, or use this data for clinical, medical, or diagnostic purposes of any kind.
Your consent to receive SMS messages is documented in Part 3 of this document. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
Group sessions are confidential. You agree not to disclose identifying information about other participants to anyone outside the program. The Company reserves the right to remove any participant for disruptive, disrespectful, or harmful conduct without refund.
All program content is the proprietary intellectual property of the Company and may be used only for your personal participation in the program. You may not reproduce, distribute, sell, or create derivative works from any program content without prior written permission.
Our Services are provided "as is" without warranties of any kind. We do not warrant that Services will be uninterrupted or error-free, or that any particular outcome will be achieved. Individual results vary.
To the fullest extent permitted by law, Launch Your Life Coaching LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed fees paid by you in the three months preceding the claim. Nothing herein limits liability that cannot be excluded under applicable law, including in the EEA, UK, or under applicable US state laws.
You agree to indemnify and hold harmless Launch Your Life Coaching LLC and its officers, employees, agents, and contractors from any claims, liabilities, damages, and expenses arising from your use of our Services or violation of these Terms.
These Terms are governed by the laws of the State of Hawaii, United States. For EEA and UK users, nothing herein affects your rights under applicable consumer protection laws in your country of residence. California residents may have additional rights under the CCPA. Disputes shall be addressed first through good-faith negotiation, then binding arbitration under the American Arbitration Association rules.
EEA and UK consumers may have a 14-day right of withdrawal. Because Services may commence within this period at your request, this right may be limited once Services have begun. Nothing herein limits rights you have as a consumer that cannot be waived by contract.
We will provide notice of material changes at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.
This document — including the Privacy Policy, Terms and Conditions, and SMS Opt-In Consent — constitutes the entire agreement between you and the Company regarding our Services.
Launch Your Life Coaching LLC d/b/a Master the Launch | christina@masterthelaunch.com | masterthelaunch.com